General Terms and Conditions of Sale (GTC)
These General Terms and Conditions of Sale govern the contractual relationship between Marcela Eduarda Ferreira, trading under the brand Evooly UK, and any natural person who places an order through the Evooly UK website.
Any order placed on the website implies full and unconditional acceptance of these GTC.
1. Seller Information
Trading Name: Evooly UK
Business Owner: Marcela Eduarda Ferreira
Address:
Calle Sor María de Ágreda 17
Contact Email: sendmessagehereforhelp@hotmail.com
2. Scope of Application
These GTC apply to all product sales made through the Evooly UK website, exclusively for customers based in the United Kingdom.
3. Products
The products offered for sale are described as accurately as possible.
However, minor variations may occur, particularly due to display settings or manufacturing processes.
Photos and visual representations are for illustrative purposes only and do not constitute a contractual obligation.
4. Orders
An order is considered final once:
• the shopping basket has been confirmed,
• these GTC have been accepted, and
• an order confirmation email has been received.
Marcela Eduarda Ferreira reserves the right to refuse or cancel any order in the event of previous disputes, suspected fraud, or non-payment.
5. Prices
Prices are indicated in pounds sterling (GBP £), inclusive of all applicable taxes, unless otherwise stated.
Any delivery costs are displayed before final order confirmation.
The company reserves the right to modify prices at any time without affecting orders that have already been confirmed.
6. Payment
Payment is due immediately upon placing the order.
Accepted payment methods are those offered via the Shopify platform, including:
• credit/debit card,
• electronic payment methods available at checkout.
Transactions are secured through certified payment service providers.
7. Delivery
Delivery terms are detailed in the Shipping Policy available on the website.
Delivery times are provided for information purposes only and may vary depending on destination, product availability, and logistical constraints.
The company cannot be held liable for delays caused by carriers or circumstances beyond its control.
8. Right of Withdrawal
In accordance with the law, customers have a 14-day right of withdrawal under the conditions described in the Withdrawal Policy.
9. Returns and Refunds
Procedures for returns and refunds are detailed in the relevant policies available on the website.
Refunds are issued using the same payment method as the original order and within the statutory time limits.
10. Liability
Marcela Eduarda Ferreira cannot be held liable for:
• damage resulting from improper use of the products,
• delivery delays attributable to carriers,
• temporary interruptions of the website.
In all cases, the company’s liability is limited to the amount of the order concerned.
11. Statutory Guarantees
Products are subject to statutory guarantees under UK law, including:
• the legal guarantee of conformity,
• the guarantee against hidden defects.
These guarantees apply independently of any commercial warranties.
12. Personal Data
Personal data collected is processed in accordance with the Privacy Policy available on the website and applicable UK data protection regulations.
13. Applicable Law and Disputes
These GTC are governed by UK law.
In the event of a dispute, an amicable solution will be sought first.
Failing that, the competent courts shall be determined in accordance with applicable UK legislation.
14. Amendments to the GTC
Marcela Eduarda Ferreira reserves the right to amend these GTC at any time.
The version applicable is the one in force at the time the order is placed.