Shipping Information
Shipping Information
These shipping details describe the delivery conditions for products offered by Empire Club GmbH.
1. Order Processing
After receiving the order confirmation, we process your order within up to 2 business days.
During this time, the order is reviewed, packaged, and prepared for shipment.
2. Delivery Times
Delivery times may vary depending on the destination country and the international origin of the products.
Estimated total delivery time:
📦 7 to 20 business days
This timeframe takes into account:
- International origin of the goods
- Transport routes
- Logistical processes
- Possible customs clearance or high shipping volumes
3. Shipping Carriers
We ship using the following official carriers:
- DHL – Deliveries within Germany
- Austrian Post – Deliveries to Austria
For other countries (including Switzerland), we work with international logistics partners.
4. Free Shipping
We offer free shipping for the following countries:
- Germany
- Austria
- Switzerland
Free shipping is automatically applied at checkout.
5. Tracking
After shipment, you will receive a tracking number.
Your order can be tracked through our integrated tracking page.
6. Important Notes
- Delivery delays may occur due to incorrect address information.
- External factors such as weather conditions, customs, strikes, or high demand may extend delivery times.
- International shipments may pass through multiple logistical hubs.
7. Contact and Support
If you have any questions regarding shipping, please use our official support and dispute platform:
🔗 https://disputecenterhub.com/p/empire-club
Or contact us via email: